Excellent service and easy to use
May 26, 2022

Excellent service and easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Image Relay

I use image relay to find photos, videos, and product information created by other teams. The Canadian division is separate from the other divisions so we don't get notified when there are new assets to both current and new products. Image replay gives me a central source to find everything I need without having to search or reach out to multiple different people.

Pros

  • Central location for all digital and video assets
  • Very easy to navigate
  • Provides different formats for the assets

Cons

  • It would be great if you could format the size of the photo's posted before downloading them
  • Time saved!
  • Eliminates the frustration of having to track people down in different areas/divisions.
  • Avoids duplication
It's very clear, well organized, and overall just simple to use. I can clearly navigate all our categories and it's very easy to download the assets you need. I also like how it very clearly separates the assets by type, (ie either photo, PDF, video, etc). Regardless of your location/division, it's just very clean and easy.
I have not had to reach out for support so can't comment on this. But based on the other functions of image relay I would assume it's solid.

Do you think Image Relay delivers good value for the price?

Not sure

Are you happy with Image Relay's feature set?

Yes

Did Image Relay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Image Relay go as expected?

I wasn't involved with the implementation phase

Would you buy Image Relay again?

Yes

For companies that work in different countries or cities, it's so important to have a central database for all assets. As well as something that is easily accessible and easy to use.

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