iManage Work - a reliable, secure, and intuitive document management system
September 02, 2020

iManage Work - a reliable, secure, and intuitive document management system

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with iManage Work

This is our firm's document management system to store our firm's documents. We use it as a knowledge base to effectively organize unautomated precedents and other useful documents. We also use it as the primary means that our users can securely access firm documents outside of the office. We are starting to look at the co-authoring functionality too.

Pros

  • Security
  • Access documents remotely
  • Effectively storing in one place, practice-specific documents, e.g. precedents, guides, and checklists

Cons

  • Better knowledge bank functionality
  • Accessing the right documents quicker
  • Clients like that it is a very secure platform.
Good local support is offered. Regular communication on updates

Do you think iManage Work delivers good value for the price?

Yes

Are you happy with iManage Work's feature set?

Yes

Did iManage Work live up to sales and marketing promises?

Yes

Did implementation of iManage Work go as expected?

Yes

Would you buy iManage Work again?

Yes

Law firms have tens of thousands of confidential documents. The system is very secure and intuitive irrespective of whether the user accesses the system in or outside of the office. Being easy to navigate, new starters can be taught best practice and adopt it quickly to ensure effective capturing and sorting of knowledge.

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