Two thumbs up: One for quality, the other for speed
July 15, 2024

Two thumbs up: One for quality, the other for speed

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with INFUSE

Lead gen for very specific set of senior and executive IT decision makers. INFUSE is part of a broader ABM and lead nurture program.

Pros

  • Deliver with accuracy (valid lead info)
  • Deliver quickly
  • Ease of data transfer
  • Elevated quality of leads coming into the program
  • Acceleration effect on pipeline
  • 30:1 modeled ROI
Account manager was extremely responsive but the campaign manager was slow to engage at times
At the top of the list for quality, but somewhere in the middle on cost.

Do you think INFUSE delivers good value for the price?

Yes

Are you happy with INFUSE's feature set?

Yes

Did INFUSE live up to sales and marketing promises?

Yes

Did implementation of INFUSE go as expected?

Yes

Would you buy INFUSE again?

Yes

Reach and scale with technical audience for sure. Also knowledge and communication of the account manager is was exceptional.

Using INFUSE

4 - Marketing managers, analysts, strategists
4 - Understanding of ABM, the target accounts (demographics) and audience attributes
  • Lead gen
  • Pipeline growth
  • Higher than usual ROI
  • Retargeting via programmatic and social media campaigns
  • Refining the audience personas
  • Surveys?
  • Upsell/cross sell?
Overall great product and client service

Evaluating INFUSE and Competitors

Yes - Replaced another lead originator due to low quality and inflexible lead replacement policy.
  • Cloud Solutions
  • Scalability
  • Ease of Use
Scale for sure. The INFUSE audience size and geographic reach was a primary consideration
I’d probably push a little more for a cost that’s closer to the other lead gen partners

Using INFUSE

I received what I needed, when I needed it, and in a straight forward format.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None

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