Item: Worldline Global Collect
Rating: 8
Author: Verified User

Overall Satisfaction with Ingenico ePayments

Use Cases and Deployment Scope

In my previous company, we develop and manage more than 80 eCommerce platforms for different customers. Ingenico was the digital payment solution used in the vast majority of those. It was used to process any kind of payment like Credit Cards, e-wallets (Paypal, Alipay, etc.) but also Banks Transfers and SEPA Direct.

Pros and Cons

Pros

Provides lots of out of the box payments methods
Has native extensions for Magento 2 and Salesforce Commerce Cloud
Has a usable admin intefrace

Cons

The tech documentation has improved over the years but sometimes is still lacking
On a lot of eCommerce platforms the integration should be done by hand

Most Important Features

Multiple payment solutions
PSD2 compliancy
Good fraud prevention

Return on Investment

The integration process was not as easy as we thought
Support and documentation is sometime lacking

Alternatives Considered

Authorize.Net and Adyen

Ingenico ePayments has probably the best cost-to-benefit ratio. It's very versatile at its core, and the fees are not among the worst. You need to invest a little bit in your first integration, but in the long run, it pays out. In general, it provides anything you need in an eCommerce platform for the right price.

Key Insights

Do you think Worldline Global Collect delivers good value for the price?

Yes

Are you happy with Worldline Global Collect's feature set?

Yes

Did Worldline Global Collect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Worldline Global Collect go as expected?

Would you buy Worldline Global Collect again?

Yes

Other Software Used

Magento Open Source

Likelihood to Recommend

Ingenico ePayments is probably one of the biggest players in the world of Payment Gateways. It provides a lot of out-of-the-box features and payment solutions that are always appreciated by any consumer. It's PSD2 compliant and works worldwide, so you don't have to worry if your website is going international. Integration, however, could be tricky if you are not using a technology supported by the platform.

Comments

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