IIIIIIIT's Great!
March 13, 2018
IIIIIIIT's Great!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with InsideSales.com Predictive Playbooks
Cisco is rolling InsideSales out to the entire company. Worldwide we are using it as a prospecting tool to help us connect to whitespace accounts that may not be getting the focus they deserve. This tool establishes a cadence for us to follow so we can reach out to the accounts that we normally wouldn't touch because of other responsibilities. It brings back the focus to all of our accounts, not just the ones that bring in 80% of our business.
- It provides us with a process that we can follow to connect to more to customers.
- I have been able to get better responses from the customer by using a play I created in the InsideSales tool.
- I would like to be able to see what plays a contact has been enrolled into.
- I would like to see a dashboard for all plays that I could click on and see who has been enrolled into a play, and what the result was.
- It has forced me to reach out to accounts I normally would be calling into. Our Marketing department (in conjunction with IS.COM) has a lot to do with this.
- My best results have come from a opportunity management play that I created as a follow up a lead I have received.
This is the first predictive playbook I have evaluated.