Predictive Playbooks Review
June 20, 2018

Predictive Playbooks Review

Nick Codron | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Very easy to use, easy to navigate and easy to understand
The business development team uses InsideSales for outbound prospecting and making use of the plays function as well as for validating email addresses. The platform is also used for a quick response to inbound enquiries.

Essentially, InsideSales allows the BDR team to deliver relevant, targeted messaging to relevant prospects, at scale.

Pros

  • Easily navigable user interface.
  • Integration with Salesforce, easy to import leads into InsideSales.
  • Templates and merge fields make tailored messaging very easy to do.

Cons

  • Sometimes the user interface stops working - some buttons become unresponsive.
  • Sometimes the font in the email that sends is different to the font you chose; also font sizing can be different for no apparent reason.
  • When you are looking back over your previous emails you receive a notification that the prospect has read the email, when really it was yourself. This also happens when reading bouncebacks.
  • Increased the number of outbound messaging
  • Ability to run multiple campaigns at once
  • Ability to monitor other reps and "Rank" display helps to build competitiveness
Well suited for vertical specific campaigns across multiple channels and for keeping your prospecting in check and your outbound activity organised.

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