Efficiency at its greatest
March 14, 2019
Efficiency at its greatest
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with InsideSales.com Predictive Playbooks
Groupon uses Playbooks for outbound calls and emails for our accounts. It helps us make dials easier and get in touch with merchants quicker. It allows us to see exactly what stage each account is in making it super easy to stay on top of tasks. Playbooks also lets us know how many to-do tasks we have each day so we know how many people we should be contacting based off of what stage they are in.
- Being able to schedule calls and add them to your Gmail calendar
- Clear interface that is easy on the eyes and easy to use
- Prioritizing tasks
- Including the contact's name and not just the number/email
- Display side by side mode that merges better with Salesforce window
- Make deleting accounts easier
- It's given us efficiency, ease of mind, and organization.
Playbooks makes contacting new leads much easier and creates an efficient timeline. The interface is much easier to use and easy on the eyes. It's less problematic than Salesforce.