Yes to Insightly!
December 19, 2017

Yes to Insightly!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Insightly

As a small startup with specific CRM needs, we would highly recommend Insightly! Our customer service specialist, Katy, was fully available and went above and beyond to assist us with our beginning stages. We were able to quickly upload all integrations and have started using Insightly as our primary CRM tool. Insightly is an affordable, user-friendly solution for a variety of companies with specific needs. I highly recommend it!
  • Insightly offers a Customer Service Specialist with scheduled training sessions. This helped us quickly resolve any issues and provide comprehensive training for other associates.
  • Insightly allows customers to post on their review board with requests for an updated platform. We have submitted any desired edits in the platform and have already seen responses!
  • Insightly integrates with QuickBooks, mailchimp, and our contacts to quickly ingest all necessary information.
  • We definitely need to connect to the team OneDrive on Insightly, it currently only allows us to connect to our own personal OneDrive accounts.
  • Increased Sales
  • Improved efficiency
  • Streamlined business processes
We have just started utilizing Insightly, but it has already allowed us to create a customized and efficient workflow for our sales.
Insightly is definitely less costly and still provides all needed services compared to Sales Force.
I would recommend Insightly for a smaller company; we are currently concerned with using all data.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Lead management
7
Email marketing
9
Task management
9
Reporting
9
Pipeline visualization
10
Customizable reports
9
Custom fields
9
API for custom integration
8
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
10
Mobile access
10