Review of Intacct Software
Updated February 25, 2015

Review of Intacct Software

Jennifer Oehlerts | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Reports, Company, Cash Management, General Ledger, Accounts Payable, Customization
  • Services, Accounts Receivable

Overall Satisfaction with Intacct

It is being used by the accounting department only. It has solved the issue of managing our deferred revenue and has allowed multiple users to access it more easily. In addition, once you get used to it, some of the reporting has been very informative to other managers within the organization.
  • The "rev rec" schedules. These allow you to recognize revenue over a pre-defined period of time. It can be 12 months, or you can change the entry so that it recognizes revenue over a period greater than or less than 12 months.
  • The ability to export reports, GL detail, etc. to excel has been very helpful when doing analytics.
  • The cloud based solution is nice, especially when traveling or out of the office.
  • It is rather user friendly. I've learned a lot of how to use it on my own and I've figured a lot out. However, I would recommend training as there are a lot of benefits that the system has that you might not just figure out.
  • The ability to merge accounts and departments would be very beneficial. Companies are always changing and this inability is frustrating when I need to make changes and can't do it.
  • The inability to add departments, locations, etc. after a cash payment has been applied is almost unacceptable. I've spent lots of money trying to fix my predecessor's mistakes when I could make the fixes myself if the system would allow it.
  • The reporting isn't too bad, I get the reports that I need based on financial information. However, when creating a column showing the variances between a current year and prior year P&L it is impossible to show the credit and debit variances differently. In addition, I haven't' figured out a why to show % in columns to distinguish between percent and dollar vairances.
  • I think we've had better customer service. All of our accounting information is easy to obtain related to invoicing, payments, etc.
  • I think we save time related to tracking and recognizing deferred revenue.
I wasn't part of the selection process. I've used SAGE MAS most recently and I prefer the flexibility of SAGE. However, the system I was using was not cloud based and it didn't have a decent reporting system at all, so Intacct does have some advantages.
Do you want a cloud based solution? Do you deal with deferred revenue? I think it is appropriate if you want or need these solutions. Are you looking for flexibility to make changes within the system or need a strong and flexible reporting system? This may not be the system for you.

Using Intacct

I'm not going to go through another conversion. The system provides the information that we need.