Ion is a true problem solver!
Updated July 23, 2019
Ion is a true problem solver!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ion interactive, by ScribbleLive
Ion is being used to create interactive media for our website, quizzes for the web and informative interactive eBooks to educate potential clients. It provides an easy and fast way to translate ideas in an engaging way. We love how easy it is to build and publish projects in a matter of days with this platform. This is primarily used by the marketing team to create scalable interactive products. You really don't have to worry on whether or not it will work in a specific browser - because it just works!
- The training and support are the most important resources. If you have any questions and problems - Ion support is always there during business hours.
- Analytics. Ion provides the ability to track everything directly in the platform so you know exactly where the user is going.
- Ease of use. Once you complete the training, you can start right off the bat and dive right into the platform to produce new material.
- I think that the platform could be a little more intuitive. I don't think you can jump in without the training - some areas need an explanation.
- I can't believe that they do not have a back button! If you accidentally move something, want to try something new really quick. You can only undo if you delete something.
- Personally, I think the interface is a little dated looking.
- Projects that would have taken weeks to code can be completed in a matter of days!
- We can really dig into the analytics right away to see exactly where the customer journey is.
- Having a friendly support team to help really makes this platform welcoming.
This is the first Ion product that we have tried.