Item: Jahia Digital Experience Platform
Rating: 9
Author: Verified User

Overall Satisfaction with Jahia Digital Experience Platform

Use Cases and Deployment Scope

Jahia is the CMS we use for our website and intranet. It's very easy to use to create a dynamic website. Even without coding knowledge, you are able to build nice content mixing different types of medias.

Pros and Cons

Pros

Pages building
Content writing
Media insertion
Building a customer journey

Cons

time of publishing

Key Insights

Do you think Jahia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Jahia Digital Experience Platform's feature set?

Yes

Did Jahia Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Jahia Digital Experience Platform go as expected?

Yes

Would you buy Jahia Digital Experience Platform again?

Yes

Return on Investment

Good awareness

Reliability and Availability

I never had an availability problem due to Jahia. I have always been able to use it.

Support Rating

We have quite a good support from Jahia but our main contact is still our integrator. I wish Jahia was more involved. The support from the Jahia Customer Success Manager has been quite irregular.

Other Software Used

Salesforce CPQ (formerly SteelBrick), Pardot

Likelihood to Recommend

It's very appropriate to create complex web pages with different types of content: texts, images, forms, and attachments. Also the collaboration with colleagues is easy and smooth. We manage multiples sites for multiple regions and I wish it was easier to switch from one site to the other and to manage the respective media libraries.

Comments

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Great CMS for B2B dynamic websites!