Overall Satisfaction with Jamf Pro
We use Jamf Pro to manage our fleet of nearly 1300 iPads, 100+ MacBooks, and several Apple TVs across both buildings at our school district. The software allows us to be more effective by scheduling and automating tasks, and saves us time from having to touch devices to make things happen. We are not officially to zero-touch, but after we have our workflow done in a sandboxed environment, deployment to production simply involves unpacking, affixing asset tag labels, putting devices in cases, and handing off to the end-user. After a few steps, they are up and running, and if something changes mid-year we can push out or hold back updates as needed. We get to be very hands-off and are able to quickly respond to changes district-wide.
- If Apple will allow an MDM to do it, you can do it, and more with Jamf Pro.
- Jamf Nation, the online forum for users, is an amazing resource for support and ideas.
- The people that work at Jamf are awesome.
- The company has grown quite a bit in recent years, and technical support has unfortunately suffered as a result. They are catching up there but there is room for improvement.
- Requested features that have a lot of support are often slow to be implemented. There is a large backlog of things we've been promised, and sometimes things are fast-tracked that leave many users scratching their heads wondering why that got the attention.
- Updates have been more stable in the last couple of years, but there are many bugs or product issues that linger on and on that we would really like to see cleaned up.
- When I started 6 years ago, one task would take me at least a solid week to accomplish. With modifications to the workflow, I can now get this done in less than 5 minutes.
- We would need at least 1 additional FT employee to get done what we do with Jamf if we didn't use it. If we went back to the old way it would also take devices out of the hands of end-users, resulting in a loss of instructional time.
Do you think Jamf Pro delivers good value for the price?
Not sure
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Jamf Pro go as expected?
I wasn't involved with the implementation phase
Would you buy Jamf Pro again?
Yes