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Jamf Pro, an excellent balanced MDM for Apple Devices
November 23, 2020

Jamf Pro, an excellent balanced MDM for Apple Devices

John Hathcock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

We started out with Jamf Pro back when it was Casper Suite and on-prem only. It's been our MDM since RBS first launched our Apple technology 1:1 initiative back in 2013. Jamf Pro has allowed us to maintain a 500+ mobile and desktop device inventory with ease. Everything from device deployment through security profiles and configuration is simple to set up and powerful. Jamf Pro's cloud-based servers have phenomenal uptime and make running the system effortless. I would strongly recommend Jamf Pro to any institution with more than 10 apple devices. It is by far the best MDM in its price range.
  • Device enrollment
  • Configuration profiles
  • User deployment
  • Software deployment and updates
  • Patch management
  • Setup interface
  • Reporting functions
  • Saved us massive amounts of time managing devices
  • Easy deployment
  • Integration with Microsoft Cloud and most School Information Software providers
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
Customer and Tech support both for Jamf is excellent. They respond promptly, are very knowledgeable and polite. We have only ever had one major issue and it ended up being a hardware failure on an old on-site server before we went to the cloud deployment. Jamf takes pride in excellence in service!

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Jamf Pro is excellent in educational environments, hospitals, colleges, and corporations. Jamf Pro is flexible enough to adapt to almost any business model. Schools especially will appreciate the configuration profiles and the ease of setting up security lockouts that will allow student devices to maintain compliance with COPA (Child Online Protection Act).