A must-have for your Apple Devices!
August 27, 2021

A must-have for your Apple Devices!

Jason Kolman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro has been an absolute lifesaver during the pandemic. Patients in our hospital have been cut off from friends and family due to visitation restrictions, tech shortcomings, illness, etc. Using Jamf, we have been able to quickly and efficiently deploy iPads to each and every patient room, each one containing multiple ways to contact friends and family. Because all of the iPads feature our Jamf build, support and training are a breeze. Patients are constantly connected to family members as well as their care team 24/7.

Building out the profiles took minutes and getting the devices configured and deployed took less that 72 hours. That's 2500 patients with instant access to their friends and family. This would not have been possible without Jamf in our lives. Having worked with several MDMs in the past, Jamf is by far the most user-friendly. What takes days in other MDMs, Jamf can do in hours and their support community is second to none. I would highly recommend Jamf to anyone looking for a way to modernize their mobile device management!
  • Device enrollment
  • Device configuration
  • Device Support
  • Customer Service
  • Solutions
  • Needs better VPN options
  • Faster feature request responses
  • Remote management during pandemic
  • Ease of replacing a device
  • Zero touch configurations
  • We have saved tons of money by using Jamf Pro to convert our mobile devices to communication and interpretation devices.
  • Our survey scores are way up due to the speed at which we can remotely troubleshoot our mobile fleet.
No comparison. Jamf is head and shoulders above both platforms in terms of ease of use, learning curve, support, community, and features. I have yet to find something that Jamf cannot do. Support requests to Jamf are typically answered and solved within 24 hours (often same-day) whereas other services can take a week or more just to get an initial response.

Do you think Jamf Pro delivers good value for the price?


Are you happy with Jamf Pro's feature set?


Did Jamf Pro live up to sales and marketing promises?


Did implementation of Jamf Pro go as expected?

I wasn't involved with the implementation phase

Would you buy Jamf Pro again?


Jamf Pro is a must-have if you are trying to manage a fleet of Apple Devices. Configuration is simple and straightforward and it just works. It may not be as useful to your team if you have a mixed environment of Apple and Android devices. Jamf is well suited in almost any environment but has been particularly useful to us in Healthcare.