Doing the Happy Jamf Pro Dance
August 27, 2021

Doing the Happy Jamf Pro Dance

Lucas Baker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

As a small community college here in northern Arizona our apple deployment has always been designed on a personal Apple ID basis that the previous apple administrator only knew about. As our Windows side of the IT department moved to a management platform the apple side of the house was left behind. The ability to finally move away from the apple deployment model based on a single personal Apple ID had arrived. The colleges apple deployment only consists of about 120 apple units but the ability to finally manage updates, deploy apps and keep all machines up to date with security [using Jamf Pro] is really helpful. The speed of deploying an apple device without even needing to touch it allows us to deliver a new machine directly to a remote professor and have them ready to go in a matter of minutes rather that having to schedule a meeting with them just to have them sign in.
  • Zero touch deployment
  • Deploy apps with little or no delay
  • Keeping up with the ever changing apple OS features
  • The Jamf community is really responsive in helping each other out
  • As a new user it is hard to remember where certain features are in the over all system set up page. A search feature would be really helpful.
  • Don't just give an enable Remote Desktop command. build in a Remote Desktop session to allow Helpdesk techs to use instead of needing to launch a 3rd party app.
  • Ability to update security remotely
  • Ability to deploy apps without the need for an Apple ID tied to it
  • The ability to see and monitor when units are in use and see all of our inventory
  • Our ability to find those [users] that are not doing their updates or declining the updates that are sent is really important to us. Before [Jamf Pro] our apple users were the Wild West of computer users. they were defying security protocols. Now we can force implementation of security updates.
  • Before Jamf [Pro] we had a full time position dedicated to manual support of apple products, that support was often lacking, slow to respond and could not keep up with college standards of patching or security. While taking the time to get [Jamf Pro] up and running the end result will be a far better service level requiring less staff time. We will be more automated, responsive, able to handle issues remotely and our limited deployment can be administered by less than a full time position, allowing that staff capacity to help in other areas
Trend Micro was a complete pain with Apple products and quickly fell by the wayside, We still use KACE as our windows patching apparatus and are now deploying it to our Apple products. It allows us to do some app patching with out the manual update that Jamf [Pro] requires. However even Kace doesn't cover EVERY app that is deployed. Having the ability to keep all apps up to date is the benefit.

Do you think Jamf Pro delivers good value for the price?


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Did Jamf Pro live up to sales and marketing promises?

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Did implementation of Jamf Pro go as expected?

I wasn't involved with the implementation phase

Would you buy Jamf Pro again?


[Jamf Pro] is really useful for over a certain number of units. My primary work is deploying around 120 apple products, my secondary job only has less then 10 apple products. For the price and amount of set up I don't think Jamf [Pro] is really necessary for a small deployment. However once over say 20 units then things can get time consuming to run around and do manual updates to things.