The only management product for Mac that just works
August 27, 2021

The only management product for Mac that just works

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

We are using [Jamf Pro] to manage a fleet of Macs. It allows us to easily provide a Self Service portal to perform most business tasks. Also, we use the auto-enrollment functions to streamline setup and configuration of the Macs. This allows us to save hours trying to manually load software and create user accounts. The result is money saved and good will earned.
  • Self Service
  • Auto-Enrollment
  • User provisioning
  • Configuration Profiles
  • Updates
  • MDM commands
  • Better documentation on how to use new features
  • Pricing is way too high for cloud
  • Support can be a little slow at times
  • Self Service
  • Auto-Enrollment
  • Monitoring
  • Makes managing Macs easy
  • High level of automation capabilities
  • Save hours a week on configurations
  • Addigy and Microsoft Endpoint Manager (Microsoft Intune + SCCM)
Nothing stacks up to [Jamf] Pro. We have looked at every other MDM tool out there. They all fall short by comparison in one way or another. We chose [Jamf] Pro because it was a cost effective way for our company to manage the Macs and provide an easy to use interface for our tier 1 techs.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

[Jamf] Pro is well suited in single company environments. It has some issues when trying to implement in an MSP space as each client requires a separate JAMF Pro instance and website. There are API level tools to make the management easier, but it would be nice to see a central portal for all instances in a supported tool/website from [Jamf Pro].