Overall Satisfaction with JAMS
I researched, recommended, installed, configured, administer, and support JAMS.
- Technical Support Response
- Partner with
- GUI
- Patching
- Enhancements timing
- Training depth
- Failover not graceful
- It takes operators more step than with the old app to preform tasks
- Visually can't get the full picture of workflows
- Easier to install, patch, push agents, and upgrade than competitor
We switched from Automic Automation. JAMS is so much easier to implement, patch, upgrade, and push agents. It takes more steps to conduct activities in JAMS than in UC4.
Do you think JAMS delivers good value for the price?
Yes
Are you happy with JAMS's feature set?
Yes
Did JAMS live up to sales and marketing promises?
Yes
Did implementation of JAMS go as expected?
No
Would you buy JAMS again?
Yes