Item: JAMS
Rating: 7
Author: Verified User

Overall Satisfaction with JAMS

Use Cases and Deployment Scope

Systems automation like downloading files, moving them kicking off scripts that do other processing. End user automation like sending reports via emails, downloading files to file shares

Pros and Cons

Pros

Workload Processing
Error Alerts
Job Scheduling

Cons

Can not search for jobs or objects.
Cannot do version control of code
not easy to test changes. Need to make a code change, deploy, then submit job, then open monitor, then check job. if fails, come back to job definition and restart process. I think this is very cumbersome

Return on Investment

Positive: JAMS helps us quickly automate manual tasks and so can reduce operational risks
This in turn saves costs when we have a large number of manual tasks that dont scale well.
From the negative perspective, JAMS is not lending itself naturally to a modern tech platform where newer tools like Airflow are gaining an edge.

It can be deployed to multiple servers via agents and still be monitored via a central console. However, doing this manual deployment and setup and maintenance is turning out to be a hassle for us. We would prefer a managed service without having to worry about this maintenance and management on our end.

Support Rating

In my opinion, they are the best in customer support. Simply using the help icon on the website connects to a live support personnel who will ensure you get your questions answers or problems solved. They dont ask for premium support packages - they simply want to help and have the customer solve their problems.

Alternatives Considered

Astro by Astronomer

In my opinion, while JAMS is useful for point and click like developers, Astro is more useful for software developers, whole like to see "scheduling as code". in the long run, I think Astro might overtake JAMS in terms of usage and use cases that it satisfies across the tech and financial domains and with data developers.

Key Insights

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

I wasn't involved with the implementation phase

Would you buy JAMS again?

Other Software Used

Astro by Astronomer, Snowflake, dbt

Likelihood to Recommend

Well suited: Easy to use with point and click based setup. Monitoring of jobs are easy
Less appropriate: In my experience, does not fit well into a modern toolset and technology stack

JAMS Feature Ratings

Comments

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Peter Hegland
commented a year ago
Hi - Thank you so much for leaving JAMS a review and being a customer. I am the Managing Director/General Manager for JAMS. I'd love to chat with you and learn more about how we stay relevant for data developers. My email is peter.hegland@fortra.com. Thanks again! Best, Peter Hegland

Good traditional type Scheduler