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Jira Software in CICD
July 14, 2020

Jira Software in CICD

rahul garg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

The client has revamped the whole development process and as a part of it, Jira's application is being used to track the development. The idea is to deploy Jira across the organization.
It effectively manages the development cycle and development time. Every role can use it like BAs, Testers, Developers. They know their task based on the description and acceptance criteria.
  • Jira can be changed to different stages like In Review, In Development etc.
  • It can effectively be used to identify hours spent on each story/Jira.
  • It can be connected with Bitbucket to create branch in repository.
  • It could create an extension to use applications like Outlook to send mails.
  • It could add more audit-related fields to track change history.
  • It is hard to tell the time spent if the same Jira have been used by more than 1 person.
  • It will be effective in the long run once everyone is on the system.
  • Every single task will be logged and tracked diligently.
  • In Agile, it is life-saving as it shows what has been assigned with what and where, etc.
They are very responsive to any blocker I have, and resolution comes in real-time. In an application like Jira, customer support is quite crucial for better customer experience. One cannot wait if the application is having trouble as people start using it from the beginning of the development. All the project planning, backlog creation, etc. happens in the beginning.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

Jira Software is well suited for the CICD environment, It is very well compatible with Bitbucket, JFrog, Jenkins, etc. It is only effective if everyone is using and updating the details correctly, then only it can show the true picture of the development. That is the true reason behind Jira, to reflect are we on the right track. If you have a mixed environment where few teams are using a different tool and few are updating details in Jira, then management will spend more time collecting data and it will be a disaster at the end. Also, it is not something to be enforced in a day, one must provide phase by phase adaptation and there will be few Jira experts who can help in the process.