TrustRadius
10 Year of Joomla Use
https://www.trustradius.com/cmsJoomla!Unspecified7.2236101
Mike Demopoulos profile photo
June 30, 2015

10 Year of Joomla Use

Score 10 out of 101
Vetted Review
Reseller
Review Source

Software Version
3.x
Modules Used
Core Modules & 3rd Party Extensions

Overall Satisfaction with Joomla!

We use Joomla! as the backbone for our content management system for our clients. We use it for over 100 of our clients in the insurance and banking industries. We find it very easy to develop on while allowing our clients to fully manage their sites. What is unique is that it is open source which saves money for our clients in licensing fees.
  • The ability to build a site with no coding experience.
  • The ability for free software and hosting from joomla.org.
  • One of the world's most popular CMS systems.
  • Core in-line editing would be a nice feature.
  • Better marketing to help people understand why Joomla! is unique from other CMS systems.
  • Faster Development Time
  • Reduced Client Training
  • Ability to manage users with ACL
WordPress and Drupal are all backed by corporate groups that don't foster the open source community which I want to support. Joomla! is non-profit and 100% volunteer based and the time I put into Joomla! outputs a better product for my clients and everyone else.
I think Joomla! is best for web applications and full web sites. If you are looking for a stand along blog only solution WordPress would be a better fit. However even if you don't need a CMS you can use the Joomla! framework to build your application.

Joomla Feature Ratings

WYSIWYG editor
7
Code quality / cleanliness
10
Admin section
9
Page templates
10
Library of website themes
7
Mobile optimization / responsive design
10
Publishing workflow
7
Form generator
2
Content taxonomy
10
SEO support
9
Bulk management
5
Availability / breadth of extensions
10
Community / comment management
2
Internationalization / multi-language
5
Role-based user permissions
6

Using Joomla!

60 - Project Managers, Marketing, Technicians, Managers
2 - People who understand basic PHP web applications and how a CMS operates is general.
  • Client Sites
  • Intranet Application
  • Front-end marketing tool
  • We use it as a health database for one of our clients that needs to meet HIPPA standards.
  • We use it to process and quote insurance sales for multiple national insurance clients.
  • Use it as a digital signage product for lobby areas.
  • Marketing
  • Landing Pages
  • Custom applications
Renew is not a fair term as it is free and open source but we will continue to use Joomla.

Joomla! Support

I would say the Joomla.org support team does a great job for being volunteers. I however think good 3rd party developers and resources provide excellent support that I utilize often.
ProsCons
Knowledgeable team
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Escalation required
Yes - Yes it was fixed quickly in the bug tracker.
I once had a unique issue so I used the Joomla Forum Post Assistance and a user took the time to show me what extension was causing the issue and helping me locate the cause of the issue.

Using Joomla!

I think it is a great application that allows people to start using right away but has the features for more complex users.
ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Convenient
Familiar
None
  • Edit Content
  • Add Menu Items
  • Add Content
  • ACL Rules
  • Enable 2 Factor
  • Smart Search
Yes - The Admin mobile useable works in a pinch but you would not want to manage content daily on mobile.

Upgrading Joomla!

Yes - The upgrade process with in the same series (ie 3.1 to 3.2) was seamless and one-click. The migration for 1.5 to 2.5 or 2.5 to 3.x was a project but the documentation on Joomla.org helped us plan and roll out our upgrades seamlessly.
  • Faster
  • Micro SEO
  • Security
  • Security
  • Improved Media Manager
  • Built In Backup Utility