Jotform Review
March 22, 2022

Jotform Review

George Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

Collecting entries for a volunteer-run digital photo exhibition.
  • Simple setup
  • Easy to integrate with cloud storage to collect entries and file uploads
  • Easy to customise and re-brand
  • Can set file size limits on uploads which was useful
  • Would be nice to be able to turn off file storage when integrated with cloud storage to avoid running into storage limit
  • Enabled simple collection of entries and smooth collation of uploads which saved a lot of manual organisation time

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Simple to use, good info and tooltips for help, easy interface, not over-complicated. And good integration with cloud services that wasn't hard to implement.
Haven't had to directly use their support but the help docs, etc. have done the job, so I suppose that's a good answer.
Good for collecting files that are connected to an entry, especially when you want to link them to something like OneDrive.

Jotform Feature Ratings

Survey templates
7
Themes
8
Custom logo/branding
9
Changes to live survey
7
Question design help
10
Multiple question types
9
Survey logic flexibility
7
Response tracking
8
Data export
7
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
7
Compliance
8