Jotform

Score8.4 out of 10

388 Reviews and Ratings

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.

Categories & Use Cases

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Survey logic flexibility
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Category average: 8.3
Changes to live survey
Users can make changes to live surveys after they are published.
Category average: 8.5
Question design help
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
Category average: 8.2

Themes
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
Category average: 7.3
Custom logo/branding
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Category average: 7.9
Vendor-offered crowdsourcing
Vendor offers access to an audience or panel of respondents.
Category average: 8

#1 most frequent

Professional, Scientific, and Technical Services

8.3%

9,194 installations of 111,242

#2 most frequent

Health Care and Social Assistance

6.5%

7,182 installations of 111,242

#3 most frequent

Other Services (except Public Administration)

5.1%

5,688 installations of 111,242

Pros

Ease of form creation and data management
Robust customization options for forms
Consistent platform reliability

Cons

Pricing structure and plan limitations
Restrictions within the free trial experience
Requests for additional feature development

Verified User

Manager (1-10 employees employees)

Use Cases and Deployment Scope

I use Jotform for data collection and workflow management. I supervise a staff of 17 people and Jotform makes my life and work easier by automating a lot of what I have to have them submit. From proposals to approvals, their form management software is awesome, joined with their workflow software it makes automating tasks a breeze.

Pros

Ease of Use
Form Editor
Workflows

Cons

Pdf Editor
Email Editor
Pricing

Return on Investment

Less Busy Work
Automated Processes
Easier data collection for employees

Usability

Alternatives Considered

Google Forms and Microsoft 365

Verified User

Manager in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

Jotform has been instrumental in allowing us to streamline how forms and documents are created, distributed, signed and tracked for our business.

Pros

Very easy to create new forms or upload existing for use
Eliminates having to use multiple platforms for document workflow
Simplifies processes for work groups

Cons

Jotform has continuously worked to upgrade and improve functionality.

Return on Investment

Hours of manpower saved
Has allowed business to move processes paperless

Usability

Alternatives Considered

Adobe Acrobat Sign

Other Software Used

Payworks, Google Forms, Adobe Acrobat Sign, Adobe Acrobat

Tessa Lowe

General Manager at The Secret Garden Pet Resort Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use Jotform daily for our check in forms. It has helped us stay organized and keep day to day functions running well.

Pros

Gather customer information
Deliver our forms timely and successfully
Makes day to day functions flow much easier

Cons

We are happy with Jotform.

Return on Investment

Improves business.
Easier to communicate with clients.
Easy to get the information we need.

Usability

Alternatives Considered

Google Sheets

Other Software Used

Google Sheets, Gingr, Broadly

Kiki Clarke View profile

CEO & Founder in Professional Services at Vibrant Life Coaching (1-10 employees employees)

Use Cases and Deployment Scope

Jotform is used to capture leads with assessments for those who come to the workshop sessions for personal growth and leadership development. Using Jotform allows us to give a burnout assessment quiz to give awareness to attendees on their state of stress. Then the quiz will calculate the data and give the appropriate results with action steps.

Pros

user friendly
customization
organized data

Cons

I'd love to see a chart at the end for my data

Return on Investment

Captured 77 leads my first time using it!

Usability

Sheree Ross

Director of People Operations in Human Resources at DBH (5001-10,000 employees employees)

Use Cases and Deployment Scope

Jotform was easy to use, and the templates were a great fit for what I needed. The ability to edit them and modify to my liking was user friendly and easy. I would use again and highly recommend.

Pros

Pre designed templates
Easy edit functions
previews for desktop, mobile, and PC use

Cons

Increase the number of submissions for the free trials
Reduce the cost as there are competitive platforms
Start or advertise texting features

Return on Investment

It depends on the volume and use of the forms (personal may be less than business needs)
There are some free platforms like Microsoft forms or Textedly so it depends on the need
Positive is those competitors either do not allow upload of documents, provide great templates like jobform, or have texting capabilities.

Jotform

What is Jotform?

Categories & Use Cases

Media

Jotform Key Features

Top Performing Features

Survey logic flexibility

Changes to live survey

Question design help

Areas for Improvement

Themes

Custom logo/branding

Vendor-offered crowdsourcing

Most Frequent Users

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Other Services (except Public Administration)

Jotform Reviews

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Use Cases and Deployment Scope

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Return on Investment

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Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Use Cases and Deployment Scope

Pros

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Alternatives Considered

Other Software Used

Jotform Alternatives