Great Product to use...
March 04, 2025

Great Product to use...

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

Jotform is a very easy to access and integrate app, it help solve the problem to gather the contact information from our websites. It is great working with and I have used it for 2-3 websites. It can also easily integrate with the other platforms and CRM which is great. i have also used it with Zapier and Make.com

Pros

  • Easy to use
  • Customization
  • More Templates
  • Accurate results
  • As the customization is great it is very handy
The UI is great and it is very handy for the beginners as well. It was great working with the same

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

I have connected it with 2-3 of my client website as they wanted their websites to have the Jotform and they seemed to be happy after adding it and I have created many forms and amazing custom library templates to choose from

Jotform Feature Ratings

7.0
Survey templates
7
Themes
7
Custom logo/branding
7
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Not Rated
Survey logic flexibility
Not Rated
7.0
Response tracking
6
Data export
10
Standard reports
5
Custom reports
7
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Not Rated
Access controls
Not Rated
Compliance
Not Rated

Evaluating Jotform and Competitors

Comments

  • Elton Cris | TrustRadius Reviewer
    Elton Cris
    commented a year ago
    Hi there! Thanks for your thoughtful review. We're happy to hear that our platform has been a valuable tool for you, and it helps make it easy for you to collect data and integrate with platforms like Zapier and Make.com. It's great to know that you've found some of the features like form templates, and the form design options useful. We always strive to improve, and we'd love to know what could we do to turn your 6-star rating into a 10? If there's anything we can do to better meet your needs, we'd love your feedback. Feel free to let us know if you have any questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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