SAP Joule.
November 30, 2025

SAP Joule.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Joule

I am using Joule for consultants in my organization. Joule can address any issues relating to SAP products. I am using Joule in the SAP Finance area. Recently, for one of my companies in Bulgaria, I wanted some consultation, and Joule answered most of my questions with proper reasons why any solution is being recommended.

Pros

  • Joule answers any queries related to SAP products very well.
  • Joule recommends the SAP standard solution for any given problem.
  • In case urgent help is required, Joule can be referred to as a trusted consultant.

Cons

  • Prompts can improve understanding.
  • Help in understanding the custom code written by the customer.
  • Integration scenarios.
  • Available whenever needed.
  • Can answer country specific SAP standard solutions.
  • Sometimes answers are wrong; always recheck in the system if the recommendation is feasible for your product version.
Available all the time.
Joule is good when it comes to SAP standard solutions.

Do you think Joule delivers good value for the price?

Yes

Are you happy with Joule's feature set?

Yes

Did Joule live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Joule go as expected?

I wasn't involved with the implementation phase

Would you buy Joule again?

Yes

Joule is best for standard SAP solutions but not for custom code.

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