We love JumpTrack!
January 11, 2024

We love JumpTrack!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

JumpTrack allows our customers to see a POD that includes a signature, name, photo, and geocode for the drop-off location. It is a great tool for management and associates to review the driver's location, route order, and planned trip. Our drivers love the tool because they can see what their day looks like, and appreciate the great functionality and ease of use of the app.
  • Trip Status - Seeing overview of driver's route.
  • Geocode - Exact location of delivery.
  • Photo
  • Ability to edit already completed delivery.
  • Ability to create new user without email address.
  • Assistance with A/R Collections based on POD.
  • Reduction in Overtime with monitoring of Drivers.
JT allows us to hold our drivers accountable and easily keep track of their progress throughout the day.
Yes, we have been taking advantage of these features for many years. They have assisted with our A/R collections and have aided CSRs in helping customers find lost packages.

Do you think JumpTrack delivers good value for the price?

Yes

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

Yes

Did implementation of JumpTrack go as expected?

Yes

Would you buy JumpTrack again?

Yes

We have had customers dispute deliveries, but with JumpTracks Geocode and Photo features, we can easily prove deliveries were in fact made.