K2 blackpearl Business Process Management
Updated July 13, 2014

K2 blackpearl Business Process Management

Chris McGuire | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Overall Satisfaction with K2 blackpearl

We currently use K2 Blackpearl to build and manage workflows for the following business processes: Invoice Routing, Processing, and Approval and New Business Intake. It is used by our Finance and Conflicts departments currently. It helps us to streamline the approval process through multiple levels of approvers.
  • Workflow Management with visual interface to diagnose workflow issues
  • K2 Smart Objects make Database Object Integration easy
  • RESTful and SOAP based APIs to write custom .Net applications using K2 for workflow
  • Implementing solutions can sometimes be overly complex
  • Low level support personnel are not that knowledgeable
  • It can take time to get to the right person to help with a support issue
  • Faster and streamlined new business intake process
  • Easy to see routing and approval audit trail
  • Less manual data entry / paperwork
We have several successful large business processes built with K2 and we plan on continuing to use K2 for the foreseeable future.
K2 blackpearl can be indispensable if you are managing a large, complex, or multi level workflow and approval process.