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An e-signature app that's easy to use, both helpful and feature-rich.
April 14, 2020

An e-signature app that's easy to use, both helpful and feature-rich.

David Rogers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kdan Mobile DottedSign

This software is being used mostly by our upper management since they're the ones dealing with documents on the daily basis - signing, emailing out and so on. The platform has been helpful because it saves quite a bit of time, it's all legal, secure and encrypted and easy to use as well.
  • Of course DottedSign isn't the first one to show how convenient e-signatures are, but in my opinion the creators really nailed it because it's both easy-to-use and also pleasant to work with due to the nice and intuitive interface and truly helpful tools.
  • Another point I'd like to make is the reminders feature is really nice - anyone who hasn't yet signed their part gets an email notification to speed them along.
  • Another thing that I like that there's no need to contact customer support to figure anything out - just download the app and get going.
  • Well, the synchronization feature isn't perfect - when you log in into your account on the browser version, for instance, you need to wait for a couple of minutes to load a file that you have already loaded in the app.
  • Apart from that, the platform doesn't allow you to rotate blank windows to add a date or signatures and sometimes documents are scanned upside down, and you have to edit them subsequently, which is time consuming.
  • I think after we started using DottedSign at our company, we're achieving our goals a little faster due to less time being spent on traveling to meet clients and so on, and with the process being more streamlined, it's easier. to pay attention to other parts that might have been neglected before.
  • We got a bit more new clients in the last quarter, but it might be due to different reasons, but I think DottedSign played a part.
  • Also, having all the newly signed contracts digitized and available on the cloud gives us a peace of mind.
eversign wasn't quite as good because of how the interface was designed. I don't think that for a software with such simple features the interface should be so piled on. While DottedSign's interface is one of its strongest features.
I can't say that there is something special in the work of customer support. Everything is professional and timely, but that's about it.

Do you think DottedSign delivers good value for the price?

Yes

Are you happy with DottedSign's feature set?

Yes

Did DottedSign live up to sales and marketing promises?

Yes

Did implementation of DottedSign go as expected?

Yes

Would you buy DottedSign again?

Yes

The app is quite versatile - as for me, I've been using it at work for some time and can't say that the problems that I have listed affect the general impression of the platform. Apart from using it at work, DottedSign is also pretty good for personal tasks, if you have to sign something on the go and so on. It's great for keeping track of the entire signing process and making sure everybody is on the same page with the help of reminders and such.