KEAP is a Game Changer for Entrepreneurs Saving Time with Easy Automation!
Updated November 02, 2022

KEAP is a Game Changer for Entrepreneurs Saving Time with Easy Automation!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Keap Pro

Overall Satisfaction with Keap

Keap is being used by my entire organization. It has allowed us to manage our business processes using the pipeline feature, streamline our communication with campaigns, and broadcast and organize our customer database using tags and groups. It has solved many challenges for our team by eliminating repetitive responses by using templates, saved us time with easy quotes and mass communication with targeted broadcasts, and helped us streamline our engagement with our leads and clients using campaigns. We love it so much it has become a staple in the way that we approach helping our clients. We assess their business software and are able to eliminate unnecessary and expensive software and replace it with Keap. With Keap, we are able to help them get the business strategy and processes that are stuck in their heads into sales and process pipelines that allow them to duplicate delivery and provide consistency in client services and the overall client experience. With Keap, we help them get away from the never-ending task list by helping them automate and provide efficient follow-up. We even show them how to organize using the task list in Keap to ensure visibility to deadlines and tasks that can not be automated. Finally, as we work with the client on business challenges and help them prioritize needed improvements, they are able to see the light to their happy place where they can be owners and visionaries that can truly focus on creating value for their clients and growth for their company. We use Keap to help small businesses get out of the box and back to the business they love!
  • Organize leads.
  • Helps to organize sales processes.
  • Helps with easy communication using campaigns and broadcast.
  • Helps me sell by using easy quotes.
  • The appointment feature can use more flexibility in how you set up availability.
  • Saved time with automation
  • Saved money by eliminating other systems/software
  • Increased responsiveness which turned into more sales
Keap has better automation workflows and advanced campaign capabilities. I also find it easy to get my questions answered when I need help. The multiple integrations available also make it easy for me to continue to use other systems that I need in conjunction with KEAP.

Do you think Keap delivers good value for the price?


Are you happy with Keap's feature set?


Did Keap live up to sales and marketing promises?


Did implementation of Keap go as expected?


Would you buy Keap again?


Keap is well suited for any business owner that needs to categorize their leads and clients so they can better direct communication and offers to their client or potential clients. It is great to help disorganized entrepreneurs and small business owners get their contacts, conversations, and client experiences streamlined and established for quick and easy follow-up and follow-through (even for internal tasks and planning). Small business owners that value their hat - you have been spending time duplicating or replicating off the daily to-do list and could use the features in Keap to help you automate and communicate easily and effectively.

Keap Feature Ratings

Landing pages
Mobile optimization
Email deliverability reporting
List management
Lead nurturing
Lead scoring and grading
Data quality management
Automated sales alerts and tasks
Not Rated
Standard reports
Custom reports
Not Rated
Role-based workflow & approvals

Keap Resources and Customization

I have used the tools within the app( videos, help guides) as well as the facebook group. There are so many knowledgeable people in the Facebook group! I don't think there is nothing they can't figure out and everyone is so willing to help!
The easy automation and the text and email templates, tasks, and quotes have made it easy for me to customize KEAP to my business needs and use the customizable dashboard to track it all.

Keap Training

The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.

Keap Support

Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup
No, I was able to use the help guides and videos. I have a good basic knowledge and comfortability with software so I felt I would be able to get the foundation with the available tools and I was right!
Yes - It had already been reported and was already being worked on.
I had a campaign that was not working properly. I was new to campaign building and didn't realize that I'd made an error in how I'd used the trigger and connected it to the sequence. I was able to get on the phone and support walked me through the correction and allowed me to test it with them. That was exceptional on the spot support!
I am always able to get help with all my support needs.

Using Keap

Like to use
Relatively simple
Easy to use
Technical support not required
Feel confident using
  • Text Templates
  • Easy Automation
  • Forms
  • Tagging of contacts
  • Advanced Automation
Yes - Works well. Particularly with the core functions such as the business phone line, messaging, and tasks. Those were the most important features for me to have access to on the go.
I know there is a lot more than I have yet to use completely. It gets a 9 because I haven't attempted to really delve into the full scope of the automation. The simple automation has helped me tremendously already so for my needs as a serious solopreneur, it does the job!