Best comprehensive ELD system on the market at an affordable price
November 06, 2021

Best comprehensive ELD system on the market at an affordable price

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

Motive is what we use to be compliant with electronic logging devices in our delivery trucks. It works well except when it doesn't connect to my phone sometimes. The way it works is with a little black box that you put in the dash of the truck and plug it into the port down to the left of the clutch pedal. Then you download the app on your smartphone or tablet and connect to the little black box (called the gateway) via Bluetooth. The app automatically goes into a driving mode when you start driving and if you stop for more than 5 minutes it automatically goes to 'On Duty'. Or you can select off duty. It also has the option to enable personal conveyance or yard move.

Pros

  • Tracks driving, and records stops automatically
  • Has 24 hour support
  • Has all the info needed to file IFTA easily if you are subscribed to the pro plan
  • Gateway works as wifi hotspot with pro plan

Cons

  • The documents section is not very easy to use and there's no good way to send or download a large number of documents quickly.
  • Bluetooth connection is sometimes hard to achieve or maintain.
  • Helps keep our trucks legal.
  • Makes filing IFTA much faster and easier.
The product support is not great but it's ok.
We can switch a single gateway between trucks which saves money versus paying the monthly price for an additional gateway. (We have several trucks and only one long-distance driver).
It does usually give the option later to claim driving events that don't show in real-time whenever it's not connecting to your device.
I'm pretty sure you get what you pay for when it comes to ELDs.

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

Works well for any truck driver as far as I'm concerned. Even if I weren't required to use an electronic log, I would prefer Motive over paper logs because it records starting and stopping automatically. I think it would be especially helpful for truck drivers who make lots of drop-offs in a day.

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