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My impression of Kemp LoadMasters
November 02, 2020

My impression of Kemp LoadMasters

James Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kemp LoadMaster

We use our Kemp LoadMasters for a variety of applications including email, SharePoint, and Skype for all users. This applies to both internal and external traffic for these services. These LoadMasters enable us to take servers offline for maintenance and introduce replacement servers ad hoc. In addition these make it easier to add security rules such as disabling older cipher suites.
  • Easy to navigate, you don't get lost in layers.
  • Easy to update, backups are easy and upgrades have not been disruptive.
  • Easy to make additional virtual services to get up and running.
  • It's reliable, we haven't experienced any downtime.
  • Honestly I can't think of a con!
  • We have been able to troubleshoot Exchange server issues without taking the entire application offline.
  • Stopping insecure connections from RC4 and SSL 3.0 are a breeze.
  • Applying wildcard certificates to multiple sites can be done from one spot.
It is easy to deploy new virtual services, and to troubleshoot issues with the provided logs. You can see real time statistics on what services are being utilized. It is easy to customize VS setups for each applications specific needs as well as subVSes. We recently upgraded from physical LoadMasters to virtual - very easy.
Their support is always very responsive and knowledgeable when I have worked with them. Even when I cold call with an question they are able to diagnose very quickly. Their how to articles for things like updates are very accurate and thorough. Even with an email ticket I have yet to wait more than an hour for a response.

Do you think Kemp LoadMaster delivers good value for the price?

Yes

Are you happy with Kemp LoadMaster's feature set?

Yes

Did Kemp LoadMaster live up to sales and marketing promises?

Yes

Did implementation of Kemp LoadMaster go as expected?

Yes

Would you buy Kemp LoadMaster again?

Yes

Kemp is well suited for environments that can justify the expense of a load balancer but do not have staff with expertise on them. I came in with no experience and was able to manage them without getting too lost. Their support is great when you need some setup guidance also.