Great experience with Khoros
April 25, 2025

Great experience with Khoros

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing

Use it for social media cross functional sign offs

Pros

  • Prompts
  • Email notifications

Cons

  • Sends repeat notifications to approve but it’s still pending others to approve
  • Easy management of organic posts
Room for more functionality

Do you think Khoros Social Media Management delivers good value for the price?

Not sure

Are you happy with Khoros Social Media Management's feature set?

Yes

Did Khoros Social Media Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Social Media Management go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Social Media Management again?

Yes

Easy to navigate

Khoros Social Media Management Feature Ratings

6.0
Boolean keyword searches
5
Filtering out noise/spam
6
Sentiment analysis
6
Broad channel coverage
7
7.0
Content planning and scheduling
8
Workflow management
6
6.0
Automated routing and prioritization
5
Customer interaction histories
5
Bulk actions
8
5.0
Lead generation
4
Content marketing
5
Campaigns and promotions
6
5.8
Twitter
8
Facebook
4
LinkedIn
6
Instagram
6
Pinterest
5
5.0
Campaign success analytics
5
Real-time tracking
5
Competitor analysis
5
5.0
Role-based user permissions & privileges
5
Mobile access
5

Comments

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