Khoros For Community
September 11, 2019
Khoros For Community
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
- Intelligence
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
Khoros is used by the AMD Social Team for daily content management and posting, community management, and marketing analytics. It's is our primary tool for pulling social metrics for corporate reports.
- Content posting and scheduling are vital to our team's daily operations.
- Intelligence and Analytics are deep and easy to understand which is incredibly helpful when presenting reports to executives that might not be as social knowledgable.
- Being able to flag comments and replies to your community managers helps reduce missed opportunities for both engagement and customer support.
- Setting up labels and tags can be a bit confusing.
- More in-depth tutorials for setting up personal dashboards for metrics would be useful, as finding the exact metric you need can be time-consuming.
- It has allowed us to increase our level of daily engagement with our community across multiple social channels.
- It provides a great solution for regular reporting to stakeholders.
It is definitely more robust in features offered, especially for analytics and reporting. It provides a better solution for companies with larger teams that need to manage content and communities across multiple products and communities.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Marketing again?
Yes