Switching to Kinsta was a game-changer for my online business!
February 23, 2022

Switching to Kinsta was a game-changer for my online business!

Tammy Slauenwhite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kinsta

Kinsta is the BEST web hosting company I have ever signed up with and I am pretty sure I will be with them for many years to come. From day one, Kinsta has provided exceptional customer service. I can be working on my website late at night and still get help through live chat. I also have been able to remove plugins that I had paid subscriptions to use prior to switching to Kinsta. So it's not really more expensive when you start looking at the entire package - fewer plugin subscriptions and less money paid for specialized help. I also need to mention their user interface is clean, organized, and easy to use. Oh, and my website speed - WAY FASTER! Overall, the Kinsta team helps me solve problems, fast, and they are always so kind and polite. I am one extremely satisfied customer and I can't recommend them enough.
  • Exceptional customer service, 24/7
  • Finds and solves problems quickly
  • If they can't solve the problem, they provide other possible solutions
  • Fast and always up-to-date
  • I can't state an area where they can improve because they are just so damn good.
  • Speedy customer service
  • Fast solutions
  • Fast web hosting
  • My website loads way faster and my members love this
  • My bounce rate is now under 1%
  • My website visitor rate has doubled per month, that's a 100% increase
There is no comparison between Just Host and Kinsta. It's like going from driving a junky old sluggish car to driving a brand new fully-loaded race car. Kinsta is so much better, in every way imaginable. Now that I'm with Kinsta, I see the difference and I'll go back to cheap web hosting ever again.

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Quick customer service and problem-solving skills. There are times I'm working on a project and something unexpected happens. I contact Kinsta through live chat and every single time they have been able to help me fix the issue immediately. One time I was working late at night and they were still there to support me. It's just mind-blowing awesome that they can do this. To me, this means everything and is worth every penny I spend.

Using Kinsta

1 - I'm a solopreneur. I do it all, myself, including the web design, updates, marketing, and so on. This is why Kinsta is so important to me. Their customer support is worth every penny I spend. I feel they have helped me solve problems faster than even contacting outside support from developers. It's important to me.
  • Increasing speed of my website
  • Increasing functionality of my website
  • Increasing visitors and conversions