Item: Kintone
Rating: 10
Author: Tara Johnson

Use Cases and Deployment Scope

We use Kintone to track multiple levels of data. We are a small non-profit that provides services to the unhoused and mentally ill in our community. We needed to track client data for grant writing and community partner purposes. Kintone fits that need beautifully.

Pros and Cons

Data Tracking.
Exporting Data to spreadsheet.
Ease of use.
Allows for many uses to view data.

Allowing the "apps" to be reordered so the most frequently used apps by a user are on top rather than the order they were built.
A more clear "users" manual rather than online training and support classes.

Return on Investment

Data collection has increased exponentially!
Ability to quickly provide information to community partners.
Time savings and lower tech costs.

Support Rating

We had an excellent experience with our importing process. We enjoyed frequent contact from their sales department throughout the process allowing us to be prepared for the migration of our existing data. Kintone also tapped us for some follow-up programs that allowed our organization to grow and become a more cohesive team.

Product Configurability

We create new apps frequently allowing us to be more flexible than ever. We also continue to update or the main app when needed.

Key Insights

Do you think Kintone delivers good value for the price?

Yes

Are you happy with Kintone's feature set?

Yes

Did Kintone live up to sales and marketing promises?

Yes

Did implementation of Kintone go as expected?

Yes

Would you buy Kintone again?

Yes

Other Software Used

Trello

Likelihood to Recommend

We have found Kintone to be user-friendly and allows novice individuals to have a comprehensive database. With limited tech support in our organization, we needed a product that would allow us to develop and modify our data collection easily, Kintone does that for us. I really can't think of a place that Kintone wouldn't be well suited. They have great customer support and their non-profit price point is excellent.

Kintone ROCKS and offers solutions, too!

Overall Satisfaction with Kintone