We need software which does everything else but email and calendar, that is why we have Kintone.
Overall Satisfaction with Kintone
Other than our email through Outlook. Kintone is the primary online software that our office uses to manage the office. This includes a document library, a CRM-like system for constituent casework, a project management tracker, and communication software. The document library is simply a holder of our documents. The constituent casework portion tracks staff actions taken in assisting constituents with the issues they ask about. The project management tracker is for when we file bills and keep track of the changes made and wherein the process of a bill is. Lastly, we will use the messaging feature for communications that are not time-sensitive.
Pros
- Document library.
- Being able to @ someone and link them to a specific item.
- Segment work into different "apps".
- Announcements page.
Cons
- The settings menus are complicated.
- The settings menus and the system admin pages are separated.
- The UI is often a bit clumsy.
- The notifications/reminders are difficult to setup and calibrate.
- Since using the software, our office has had 686 constituent case files.
- We have used it to track and draft 70+ bills.
- It holds all of our stuff in one place.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes
Comments
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