Happy KnowBe4 Customer
August 04, 2023

Happy KnowBe4 Customer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

This program along with the Phish Alert Button puts the onus on users to report emails that might be malicious and screens them based on criteria. If it is determined to be a threat it yanks it out of that inbox and every other inbox in the firm. There are multiple occasions where someone has reported an email and it is yanked from as many as 10 inboxes throughout the firm, doing its best to prevent a breach. This tool is worth every penny if you are trying to take a serious posture on cyber security.

Pros

  • Screens malicious emails and removes them
  • Informs users if email is clean
  • Allows you to review borderline emails
  • Great preventative tool

Cons

  • I feel that the software developers did a great job with this and there are no major areas of improvement needed
  • More thorough training for non-IT savvy folks
  • This system isolates email threats more quickly
  • This system allows us to contain a breach and act in a targeted manner in response
  • Buy-in from staff has provided peace of mind knowing that the tools are in place
No longer do staff and attorneys have to send questionable emails to me for review, they can report it to a software that identifies the threats. This frees me up to manage my other workload more effectively. The benefits of being able to isolate and target the incident response to effected users saves me time in trying to track down anyone who may be affected.
We use the PhishML and PhishRIP, but have not used the other components to this point. These items have been essential tools in the cybersecurity tool belt
These capabilities have taken the guess work out of identifying threatening emails and neutralizing them.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

This program allows you to impress upon your staff the importance of their role in your business's cybersecurity. This software is great at providing real-time feedback and allows you to get on top of a breach rather quickly

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
Not Rated
Centralized Dashboard
10
Machine Learning to Prevent Incidents
10
Live Response for Rapid Remediation
10

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