KnowBe4 PhishER Review
December 27, 2023

KnowBe4 PhishER Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We utilize it to combat phish email threats. We currently receive daily phishing attempts via email all throughout the firm, from executive levels all the way down to our basic users. All of our mailboxes are currently monitored by KnowBe4 PhishER, and users also have the ability to report phish emails using the Phish Alert Button.
  • Flag Phish Emails
  • Allow administrative action on flag
  • Automated action on flagged items classified as phishing
  • Isolation of email threats with the integration of Phish Alert Button
  • A more educated and alert user base when facing phishing attempts and attacks
We have a very small team, and KnowBe4 PhishER has saved us time identifying and managing messages. With KnowBe4 PhishER, we have a comprehensive dashboard that allows us to take direct action and measures that also impact future potential attacks and attempts. Before KnowBe4 PhishER, we had manual procedures in place that were more time consuming and less effective.
We are using the standard capabilities of KnowBe4 PhishER, and with the help of KnowBe4 products specialists, have configured it optimally for our organization. We utilize KnowBe4 PhishER Blocklist to block undesired senders that based on their profile and messages, are obviously attacking us. We really like the ability users have to help defend the organization when reporting email threats.
The impact has been positive, as our user base is more educated and have knowledge and awareness about the emails they are receiving.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

For any cloud based email environment, Microsoft 365 in our case, KnowBe4 PhishER is easy to setup for monitoring of incoming emails to the organization and help determine if the email is suspicious.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Centralized Dashboard
10
Machine Learning to Prevent Incidents
10
Live Response for Rapid Remediation
10