Spend your time fishing not falling for Phishing with KnowBe4 PhishER/PhishER Plus
August 19, 2025

Spend your time fishing not falling for Phishing with KnowBe4 PhishER/PhishER Plus

Amy-Louise Pratt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER/PhishER Plus

We needed a way to pull all confirmed phishing emails out of our team's inboxes, sandbox the emails and prevent others from falling for the same email. KnowBe4 PhishER/PhishER Plus does all this and more. Protecting the weakest link in our security, us. We are notified of any suspicious emails and we are then able to take action. Sometime a user will report a legitimate email and we are able to confirm to the user that it's not a suspicious email or on the flip side, we can notify everyone if there is something going on in real time. Security is vital to us as an organisation.

Pros

  • Ripping out emails from users inbox if a suspicious email was sent to the entire organisation or multiple people.
  • Uses real emails to make templates to run phishing tests on users
  • Reporting on any vulnerabilities and simulated phishing tests

Cons

  • From a non-technical person viewpoint, easier to understand reports on the phishing attempts received by our team
  • Freed up resources to focus on work and not on reports
  • Reduced our cybersecurity insurance cost
  • Kept us safe from major breaches and therefore increased our trustworthiness with our clients
By stopping some emails from even getting to our users, it's reduced the time we need to go through all these emails and the potential time of securing everything after a breach. It's definitely saved some of our experts time on a daily basis allowing them to focus on our work and other aspects of our cybersecurity.
PhishRIP and the little PhishHook icon are used so much in our organization. Often when an organization is targeted, they send emails to the whole team. By the click of a button, we can rip out all of those emails from all of our inboxes. Preventing the same email from catching multiple people.
From a non-technical view point, even I am able to use it and get information from it. I'm grateful for our technical experts and how much they can get from it but it's nice to know I can too.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

This product has been great for us. It ticked all the boxes for our requirements to help keep our data safe and helps with our cybersecurity insurance. When a user spots a suspicious email, it is so easy to report. We are then able to take action immediately, keeping everyone else more secure with a click of a few buttons. Works well when someone incorrectly reports an email too.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
Not Rated
Centralized Dashboard
9
Machine Learning to Prevent Incidents
9
Live Response for Rapid Remediation
10

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