Early Adopter to Organizational Adopter
October 18, 2021

Early Adopter to Organizational Adopter

John M Globensky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

I was an early adopter to test KnowBe4 with a group of 125 finance professionals in my organization. From the results of the test and the data we collected, the City made the decision to purchase the tool and roll it out to all staff. We train staff and provide access to the various learning tools within KnowBe4. We have targeted campaigns a couple of times per year. It is so important to maintain a baseline of training. With Cybersecurity month, October, in full swing, we have scheduled training each week of the month.
  • Managed campaigns.
  • Tracking training by person.
  • Identifying areas requiring more training.
  • Gives the employee the option to learn more about security.
  • I found it difficult when I first navigated the administration.
  • Setting up groups and organizational chart specifics.
  • ROI - we could not provide this training at the same price elsewhere.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

User management was transferred to our IT department. It is synced up with our employee database.
We have utilized the report to show the number of campaigns, results from each campaign, and ongoing training is offered. I think we all can understand that we are only as strong as our weakest link.
Phishing, spear phishing, and other tests in order to raise awareness and plan for additional training are very good. It is easy to get lost in the content as it is so good. I think it also provides staff with opportunities to ask questions and think about threats. I wouldn't call it less appropriate, but the learnings could to categorized as to the level of expertise (frontline staff, intermediate computer knowledge, and advanced IT expert as examples).