Great Security Awareness Training platform
April 01, 2022

Great Security Awareness Training platform

Morgan Dapilly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training was a great tool to work with with regard to strengthening our user's cybersecurity skills. The product is easy to use and intuitive for most common tasks (creating phishing and training campaigns). The documentation is well done and is really useful for the more advanced tasks (user directory synchronization, phish alert button, custom notification). I am a self-learner so that is a big plus for me. The few times I had to request support were met with prompt, clear, and accurate responses and I never felt stuck trying to accomplish something. I wish more products had this level of polishing. The only negative thing I can think about is a few minor incidents where the console was slow or some reports weren't available for a few hours but that never felt very long and I was quickly able to understand the issue via the status page. I think there could be some improvements to create custom reports but I recently saw some new features in that area so I believe this is being worked on.
  • Phishing campaign
  • Training campaign
  • User integration and reporting on progress
  • Custom notifications
  • Custom reports
  • Better reporting on user skills
  • Compliance with cybersecurity insurance requirements
  • Saving time creating training for users
Clear, prompt and useful reply

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Easy to use interface and good documentation.
A great tool to start increasing security awareness of staff and measure the result with phishing campaigns.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Training Gamification
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability
Not Rated