It works fine
Overall Satisfaction with Kofax Power PDF (formerly Nuance)
I am the only user in this two-person organization. I view PDFs. I add footers, page numbers, exhibit number stamps, and custom stamps to scanned documents. I redact sensitive documents. I export PDFs to Word for editing (results are not always as expected, but I'm still impressed with the degree of accuracy).
Pros
- Stamps.
- Headers and footers.
- Exports to other file formats.
- Comment boxes.
Cons
- Optical character recognition when exporting to Word has room for improvement.
- I'd like to be able to choose the starting number when using footers to number pages (for instance, when I isolate pages 17 through 30 of a document, I'd like to number the first page as 17).
- I often receive by email documents that clients signed and then photographed on their phones. No one ever uses enough light, so the paper appears gray in the photo and often has a shadow of the phone itself. I'd like to be able to adjust the contrast so that the paper appears white while the text is still black and highly legible.
- I am unable to translate software use to economic advantage.
It is easy to use. I am still discovering features after 2 years of use.
Nuance was already in use when I was hired. It has features that the free product Adobe Reader does not. I don't know what features the paid version of Adobe has.
Do you think Tungsten Power PDF delivers good value for the price?
Yes
Are you happy with Tungsten Power PDF's feature set?
Yes
Did Tungsten Power PDF live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Tungsten Power PDF go as expected?
I wasn't involved with the implementation phase
Would you buy Tungsten Power PDF again?
Yes
Stamps and headers/footers.
Using Kofax Power PDF (formerly Nuance)
1 - Legal Assistant
No in-house support. We have a favorite IT contractor who can help if needed.
- Preparing legal pleadings for electronic filing
- Creating exhibits by adding exhibit number stamps and headers/footers to documents
- Adding page numbers to a PDF where someone forgot to add them in the document's native format
- Redact sensitive information from documents
- Zoom in on a PDF and use screen capture to get a JPG or PNG of part of the document
- Extract pages from a billing record for emailing to the client who pertains to just those pages
- Use highlight areas colored white to block out portions of a document
- I may find uses for the callout function.
- I may find uses for the Align and Measure functions.
Evaluating Kofax Power PDF and Competitors
Not Sure
- Price
- Product Features
I was not in the organization when the decision was made. However, I am certain that my predecessor wanted certain product features, and chose the lowest priced product that had those features and also had good reviews.
More online reviews are available now than were several years ago. I would start with the reviews.
Kofax Power PDF Implementation
- Implemented in-house
Not sure - I don't know what "organizational change management" means. This law practice has had one attorney and one legal assistant for 20 years or longer. Only the person holding the legal assistant role has changed.
- I was not part of the organization when it implemented Nuance and cannot give a helpful answer to this question.
Kofax Power PDF Training
Configuring Kofax Power PDF
I do not understand this question. I don't remember ever configuring the product.
No - there is no facility to customize the interface
No - the product does not support adding custom code
I do not understand this question. I don't remember ever configuring the product.
Kofax Power PDF Support
Pros | Cons |
---|---|
None | None |
We do not have premium support. Most likely, that is a cost saving decision. I was not part of the decision.
I'd like to specify that my reason for selecting "neutral" for all parts of the previous question is that I have never called the product vendor for support.
I have never contacted Kofax for support.
Using Kofax Power PDF
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- Reordering and deleting pages
- Applying stamps
- Layers (for instance, when I apply two stamps, I cannot get the one I applied first to appear in front of the other one. It is always behind.)
Kofax Power PDF Reliability
Integrating Kofax Power PDF
- PaperPort
I don't know if this even counts as integration. I process scanned documents with PaperPort, save them in the appropriate folders, then if necessary I edit them in Power PDF.
No such plans
Unable to answer
Relationship with Kofax
It was an online purchase, which went smoothly. No negotiation took place.
Make it clear that someone exists to deal with. When we updated from Nuance to Kofax, I had no idea that a human being was involved in the sale - it looked like an entirely automated transaction.
Upgrading Kofax Power PDF
Yes - Our IT contractor spent 45 minutes. I had to reimport our custom stamps.
- It works properly with Kofax PaperPort.
- Incidents of custom stamps appearing upside down, backwards and oversized on documents uploaded to the Colorado Courts E-Filing System are fewer than with the Nuance product.
- Greater flexibility with page numbering in footers.
- Layers.
Comments
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