Item: Lattice
Rating: 1
Author: Verified User

Overall Satisfaction with Lattice

Use Cases and Deployment Scope

We used Lattice for OKR tracking and also 1:1s with individual contributors, management, and senior leadership. We no longer use the OKR tracking function because of the limitations Lattice has that can be easily overcome by just using spreadsheet software. Most of the people I have 1:1 meetings with have complaints about the functionality of Lattice.

Pros and Cons

Pros

Tracking discussion items in 1:1 meetings
Tracking action items in 1:1 meetings
Tracking due dates for action items in 1:1 meetings

Cons

There's no ability to search through old 1:1 meeting notes aside from manually going through each one
Everything that's completed in the past is basically gone. There's no easy way to go back and see how your team has grown
You can only add notes for the next 1:1 meeting, you can't make a note for something further in the future. You have to make an action item for that

Return on Investment

individual contributors are frustrated with the system
1:1s regularly start with complaints about Lattice
The tool has become a distraction from people's professional development

Usability

The tool is perfectly functional. It does what it says, but it lacks any features that would really delight users. The user interface is frustrating, especially if you're trying to recall details from a past 1:1 meeting. If it was more than a few weeks ago, those notes are effectively inaccessible

Alternatives Considered

Google Drive and Google Sheets

Lattice is not as good as these tools. We originally used it to integrate 1:1s with OKR tracking, but that's no longer the case. A lot of the benefits of using Lattice don't matter anymore, now that we're not tracking OKRs in it. We've moved our OKR tracking to Google Sheets

Key Insights

Do you think Lattice delivers good value for the price?

Are you happy with Lattice's feature set?

Did Lattice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lattice go as expected?

I wasn't involved with the implementation phase

Would you buy Lattice again?

Likelihood to Recommend

Lattice is a very inconvenient tool for managing 1:1 meetings with your team. Using a Google Doc is better because it integrates with action items and calendar events. Lattice can synch to your calendar, but that's where the benefits end. There's no search function to look at old 1:1s. You would need to click through each meeting one at a time to find what you're looking for.

Lattice Feature Ratings

Comments

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No longer see the value