Do NOT deal with Lead Forensics

lead forensics is a great tool. the information is accurate and certainly beneficial, however...... with the advent of covid and the massive negative effect it had on the tradeshow industry we contacted them to cancel our subscription. in August last year as it was money just going out of the door. They were completely unhelpful. their point was that we were contracted until January this year. At that point I told them ok I would wait until January. I canceled our subscription in January and they confirmed that it was indeed canceled yet they STILL continue to charge our company credit card for the full amount. based on their point of view when we tried to cancel the last august, I would never use them again. Based on them still charging us for services that we no longer use and their failure to act correctly I felt I had to leave them a review. our account manager is terrible and I needed to warn others of the pitfalls of dealing with such an unprofessional group of people