Excellent Software- Solution from a supporting company
Overall Satisfaction with Lead Forensics
We had the demand of knowing who visited our website. After some research, we identified three possible service providers- and ended up with Lead Forensics, with who we are working now for more than 1,5 years.
Reasons why:
During the demo- phase, we received excellent and detailed information
They provided ideas and hints, what others were not aware of
They were not "pushy" at all in closing the contract; we had enough time to evaluate
After 1,5 years:
We are happy with what the software does!
Lead Forensics helped us in connecting the website visitors into our CRM System (Pipedrive)
The only bad thing is, that the identification is only possible on company level, not on decent persons level, due to strict data protection rules in Germany; which cannot be influended by Lead Forensics.
SO all in all we are happy!
Interesting thing is that we also generated new deals with KNOWN customers that visited our website for products we did not know they were interested in!
We closed orders for at least three projects (one significant one and two trainings). This covered our expenses by far.
Reasons why:
During the demo- phase, we received excellent and detailed information
They provided ideas and hints, what others were not aware of
They were not "pushy" at all in closing the contract; we had enough time to evaluate
After 1,5 years:
We are happy with what the software does!
Lead Forensics helped us in connecting the website visitors into our CRM System (Pipedrive)
The only bad thing is, that the identification is only possible on company level, not on decent persons level, due to strict data protection rules in Germany; which cannot be influended by Lead Forensics.
SO all in all we are happy!
Interesting thing is that we also generated new deals with KNOWN customers that visited our website for products we did not know they were interested in!
We closed orders for at least three projects (one significant one and two trainings). This covered our expenses by far.
Pros
- Identifying website visitors, broken down to our decent categories
- providing much information of company´s details
- interface for Pipedrive (custom)
Cons
- Find a way to go down to a decent person :-)
- See first comment
- We got three real orders!
Do you think Lead Forensics delivers good value for the price?
Yes
Are you happy with Lead Forensics's feature set?
Yes
Did Lead Forensics live up to sales and marketing promises?
Yes
Did implementation of Lead Forensics go as expected?
Yes
Would you buy Lead Forensics again?
Yes


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