Lead Forensics
July 04, 2024

Lead Forensics

Louise Howland | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lead Forensics

We wanted a better understanding of who was going on our website, how long they were spending on our website and what they were looking at while they were there. Lead Forensics gives us that capability. It allows us to track whether visits to our websites are customers or prospects and if they visit more than once.

Pros

  • Identifying which companies are on our website
  • The onboarding and customer experience was very good
  • Helps us analyse the journey visitors take on our website

Cons

  • The sales process was quite full on.
  • Can't comment on this yet

Do you think Lead Forensics delivers good value for the price?

Not sure

Are you happy with Lead Forensics's feature set?

Yes

Did Lead Forensics live up to sales and marketing promises?

No

Did implementation of Lead Forensics go as expected?

Yes

Would you buy Lead Forensics again?

Yes

I think there are limitations to what it can do, and I wouldn't believe the sales pitch for how many leads it will generate. But if you are realistic about what you want from it (in our case this was to gain a better understanding of who is on our website) it is a good tool.

Lead Forensics Feature Ratings

Web Analytics
7.1
Traffic Reporting
7
Behavior Analysis
6
Bounce Rate Measurement
7
Device and Browser Reporting
7
Pageview Tracking
8
Reporting in real-time
Not Rated
Referral Source Tracking
7
Customizable Dashboards
8

Comments

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