The perfect CRM for our needs
March 25, 2026

The perfect CRM for our needs

Michael Wray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

We are a few months into using LACRM and have been uber impressed. The solution itself is exactly what we needed for our small company managing a nominal amount of contacts. That's not to say LACRM couldn't handle a larger operation than ours (which they do), but this felt like the perfect sweet spot for us.

The one thing that stands out to me about this company is its people. EVERYONE I have communicated with at LACRM has been outstanding. I don't know if "high-level customer service" is part of this company's hiring criteria, but they have certainly knocked it out of the park whenever I have a question that needs answering.

Keep up the good work, LACRM.

Pros

  • Support
  • Customer Service
  • Articulation of the solution benefits

Cons

  • I would like to see a search functionality in the Notes section
  • Moving from an Excel spreadsheet tracking method to LACRM has helped us be much more efficient.
It's a good fit for our needs. We don't need a plethora of features and functionality to accomplish our CRM goals.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

Smaller companies without the need for an overabundance of bells and whistles.

Less Annoying CRM Feature Ratings

Not Rated
Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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