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Learning with Lessonly
January 07, 2020

Learning with Lessonly

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lessonly

We train our agents with Lessonly. We set up different pieces of training for them to work through to gain knowledge on the services we do.
  • Enough space for creativity.
  • Helps to engage the agents when learning new tasks.
  • Would like more of an ability to track whether or not someone has performed the training.
  • Would like to see more scheduling options to keep sending it until the lesson is done.
  • Increase in CSAT.
  • Virtual training.
Lessonly is great if you have to teach a ton of information. It is nice for training if you break it down. The problem is that you can get wrapped up in giving too much detail and Lessonly not giving you so much of a limit when crafting lessons.

Seismic Learning Feature Ratings

Learning Management
6.9
Course authoring
6
Course catalog or library
6
Player/Portal
8
Learning content
8
Assignments
8
Compliance management
8
Learning administration
4