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Sharp Look but Too Many Responsiveness Issues
January 13, 2022

Sharp Look but Too Many Responsiveness Issues

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Letsignit

We wanted to implement a solution to create interesting, dynamic email signatures for all employees. We use Microsoft Office so we needed a direct integration and something easily controllable from our Marketing and IT teams. We decided to try Letsignit because we liked the overall look and capabilities, however, we ran into some difficulties once we were implementing. The signatures had to be built from scratch and we were limited to their builder; we were unable to create different designs that didn't work in their builder. We also found some responsiveness issues i.e. the signatures would get warped depending on the browser.
  • Easy-to-use signature builder
  • Option to include banners
  • Limited to signature builder
  • Responsiveness issues
  • Lack of good customer support
  • Increased clicks on links in signatures
  • Easy to introduce feature to clients
  • Responsiveness issues makes our company logo look bad
Opensense offered better customer service and more options for design, although I'm not sure about the responsiveness. However, initially, we choose to go with Letsignit due to cost, although we later came to regret this.

Do you think Letsignit delivers good value for the price?

No

Are you happy with Letsignit's feature set?

Yes

Did Letsignit live up to sales and marketing promises?

No

Did implementation of Letsignit go as expected?

Yes

Would you buy Letsignit again?

No

If you're looking for a more simplistic solution, potentially for a smaller company, I think Letsignit is a good option. You also need to have someone on your team capable of creating the signatures for your company in the builder. However if like us, you want something you can personalize more and fully depend on (same look no matter which platform), I would not recommend Letsignit. There are still too many kinks in the product that need to be worked out.