Cool, but how useful is it?
September 12, 2017

Cool, but how useful is it?

Devin Rigg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LevelEleven

Is there anything uglier than salesforce reports? LevelEleven's reports look really good and match the modern office space much better than SDFC reports. We used it across our sales team in the time that I was there. One benefit of the software was helping to foster competition among our team while keeping it "fun" with the announcements of team members hitting their individual goals.
  • Easier to use reports for our SDR and AE managers.
  • Much nicer looking reports, matching the modern office aesthetic.
  • Helping to create competition and recognize reps who are successful.
  • When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
  • Some lag time between when our reps would log activity and when the numbers would appear on the screens.
  • Slow response time from their support team.
  • As fun as the software is, it's ultimately not necessary.
  • I saw no evidence that it improved employee performance.
  • Regular crashes make it a frustrating product to use.
I would recommend LevelEleven for a larger sales team, especially when you have an energetic or competitive atmosphere in your office. I'd recommend it for the modern SaaS company, but it wouldn't be as useful for an organization with many remote employees or outside sales reps. It's ideal for inside sales!

LevelEleven Feature Ratings

Sales contest templates
10
Custom sales contests
10
Team competitions
9
Multiple competitions
9
Contest flexibility
7
Sales rep view
8
Mobile game functionality
Not Rated
Game notifications & updates
Not Rated
Social competition / Game collaboration
9
Sales game integration to Salesforce
6
Sales performance reporting
10
TV streaming
7