Lifesize needs work !
January 11, 2017

Lifesize needs work !

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

Most of the team that used Lifesize had 100MBS for connectivity and it still broke down. Sorry, it is really bad.
Lifesize was used across the company for customer and internal video conferences and collaboration. As far as I am concerned, Lifesize was a disaster. The video was really, really bad for internal uses across the U.S. Internationally it was a joke, unusable. I had to stop using Lifesize for customer calls because it would break down for no reason all the time. It was embarrassing.

Pros

  • Interface looks good, video layout.
  • Like to be able to make conference rooms.

Cons

  • Wow, [Lifesize has room for improvement] everywhere performance is needed, video poor, call quality poor.
  • Connectivity bad, breaks down. I think every Lifesize call or video call I had broke down. If not 100% maybe 90% had issues, where 1 or more people had to reconnect or we had to restart the full call...really bad use of expensive consultant time.
  • Does not work with Microsoft Lync/Skype for Business either. Did for a while and then just stopped working.
Lifesize may work better inside a company, does not work with a distributed global organization.

Lifesize Video Conferencing Feature Ratings

1.3
High quality audio
2
High quality video
1
Low bandwidth requirements
1
4.0
Desktop sharing
4
2.0
Calendar integration
2
Meeting initiation
2
Record meetings / events
Not Rated
Slideshows
Not Rated
3.0
Live chat
3
Q&A
3
1.0
Participant roles & permissions
1
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

  • Amy Downs | TrustRadius Reviewer
    Amy Downs
    commented 9 years ago
    Hi. Thank you for sharing your feedback. We value your business and willingness to share. A couple of our Core Values - Relentless Innovation and Customer Obsession - drive every decision we make here at Lifesize. We've built a best-in-class product that connects even the most scattered teams across the world through cloud conferencing and HD phone and camera systems. I would truly appreciate the opportunity to learn more about your challenges in using our product. Please feel free to contact me directly so we can address your concerns in person. Thank you! Amy Downs (addowns@lifesize.com)

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